loader

Prohibited Seller Activities

Prohibited Seller Activities and Actions

Seller Rules are established to maintain a service that is safe for buyers and impartial for sellers. Failure to comply with the terms can result in cancellation of listings and reports or blocking of seller account.

General guidelines

Attempts to divert transactions or buyers:

Any attempt to avoid or try to avoid the established sales process or to divert users to another website or sales process is prohibited. Specifically, any advertisements, promotional messages (special offers) or "calls to action" that lead, prompt or encourage Sayaansh users to leave the Sayaansh website are prohibited. Prohibited activities include the following:

1. The use of email intended to divert customers away from the Sayaansh sales process.

2. The inclusion of hyperlinks, URLs or web addresses within any seller generated confirmation email messages or any product/listing description fields that are intended to divert customers away from the Sayaansh sales process.

Unauthorized and improper business names:

Your business name (identifying your business entity on Sayaansh) must be a name that: accurately identifies you; is not misleading; and that you have the right to use (that is, the name cannot include the trademark of, or otherwise infringe on, any trademark or other intellectual property right of any person). Furthermore, you can't use a business name that contains an email suffix such as .com, .net, .biz and so on.

Unauthorized and improper invoicing:

Sellers must ensure that the tax invoice is raised in the name of the end customer who has placed an order with them through the Sayaansh marketplace. The invoice should not mention Sayaansh as either a seller or a customer or buyer. Please note that all products listed on Sayaansh are sold by the sellers to the end customers and Sayaansh is neither a buyer nor a seller in the transaction. Sellers need to include the GST/CST registration number of the shipping state in the invoice. Sellers who do not have a GST /CST registration number and are dealing exclusively in exempted goods like Books or Fabrics/Textiles (unstitched) are exempted from including GST/CST registration numbers in their invoice.